Information overload will be the Problem of the Year in 2008
Attention economy, personalization, productivity, time management 1 Comment »The Financial times has one article ("Warning: interruption overload") on the prevalence of interruptions for knowledge workers:
"The profusion of communications channels is definitely harmful for productivity, because it leads to more interruptions," says Jakob Nielsen, an expert on information technology usability. "For people doing knowledge work - the most highly paid employees - every time you are interrupted it takes 5-15 minutes to fully recapture your train of thought and get back to being completely immersed in your main task."
There is a growing body of research to support this view. When Basex, a New York-based IT research company, conducted a study on the effects of interruptions on 1,000 office workers, it found that they spent an average of 2.1 hours a day dealing with interruptions (including the time taken to "recover" afterwards).
More recently, the same company (Basex) covered by The New York Times affirms that information overload will be the Problem of the Year in 2008. In the last year, there have been a plethora of applications dealing with time management and todo lists. It really looks like people are painfully aware of the problem, and trying to design solutions to cope with information overload. Still, it’s an unsolved problem. Whoever finds an easy, generalized solution, will have a huge success.
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